From Downtown: Turn left onto Howe St and head Southwest for 1.2km, continue onto BC-99 S for 1 km and take the left exit toward 4th Ave W, keep right and follow signs for 4th Avenue W and merge onto W 4th Ave for 1.1 km, the you will see our storefront to your left between Arbutus St and Yew St, steps away from the Russian Community Center.

From the Downtown of North/West Vancouver: Head west on 13th St W toward E 13th St for 550m, continue onto W Keith Rd for 850m. Turn right onto Marine Dr and continue for 2.7km, take the British Columbia 99 S ramp to Vancouver for 550m and continue onto BC-1A/BC-99 for 5.3km.

You’ll find yourself in downtown Vancouver, turn right onto Thurlow St for 950m, turn left onto Burnaby St for 210m, take Burrard St to the right and continue straight ahead for 1.3km. Once you cross the Burrard Street Bridge use the right 2 lanes to turn right onto Cornwall Ave and continue for 550m, then turn left onto Arbutus St and go south for 190m. At the roundabout, continue straight to stay on Arbutus St for an extra 300m, and finally turn right onto W 4th Ave, where you’ll see the storefront on the left side of the street, in between Bayside furniture and BeautyBar.

Small items such as pillows, sheets, and the Kingston pet bed may be available for pickup from our Boca Raton showroom based on availability. All other products such as our organic mattresses, foundations, and other items will be shipped to your home. Essentia is proud to offer 2 methods of shipping your order to your home. All orders ship for free to your door via FedEx. We also offer a White Glove Service delivery option for an additional $249, in which you will be called to schedule your delivery day and timeframe. Your new mattress will also be set up for you, and your old mattress removed if you so choose. You can read our delivery policy in full here.

Essentia does not accept returns or exchanges in our showrooms. Products eligible for return or exchanges are taken care of by our helpful Customer Care team, who can be reached via this contact form. All Essentia mattresses come with a 120-Night Sleep Trial. Most other items do come with a warranty but are not eligible for return. Learn more about returns here.